Navient Corporation NAVI is taking significant steps to reduce costs and improve operating efficiency as it works to strengthen profitability. During the second quarter of 2026 earnings call, CEO Ed Bramson said that the company had achieved a “major structural reduction in fixed costs,” reflecting the progress made through its strategic transformation.

A major part of NAVI’s transformation is its Phase 2 strategy, announced in November 2025. The plan builds on the Phase 1 strategy introduced in January 2024 and focuses on reducing costs, improving operational efficiency and making Earnest more capital efficient. As part of the restructuring, Navient outsourced loan servicing to MOHELA in 2024 and sold its Healthcare Services and Government Services businesses in 2025. By June 2026, the company had reduced its headcount by more than 85% from year-end 2023, with total workforce reductions expected to reach nearly 90% by the end of 2026.

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